![]() I am hoping they will wake up and make changes for the good in a timely fashion. I have been a huge fan of Kensington trackball hardware for over a decade, but alas the current owners are not committed to software support, or a streamlined and useful customer support system. ![]() If any are listed right click on the unknown device and uninstall the drivers and unplug and re-plug the device. ![]() This is for software that hasn't been updated since July of 2011. Drivers for this product can be downloaded from this location: Kensington Software Download Page While still in the Device Manager look under Universal Serial Bus controllers for any unknown devices. A software fix was projected for the "first quarter of 2013". Their solution? "Don't restart your computer". Two weeks of on-again off-again replies finally led to the revelation that a software fix was necessary. This Windows utility downloads, installs, and updates your Kensington Products drivers automatically, preventing you from installing the wrong driver for your OS. Even though they were already aware of the problem, they required 4 screenshots of "About This Mac" panes uploaded to their site BEFORE they would even talk to me. Now, they have enabled a byzantine anti-support system that is outsourced to India. Verified purchase: Yes Condition: pre-owned Sold by: jkcomputerparts (0) (0) by rekhvc Nov 02, 2021. but I would not use it instead of my daily driver expert mouse. ![]() Several years ago I could reach a knowledgeable tech person by phone in 5 minutes. Quanta Mouse Drivers (9 models) VideoHome Mouse Drivers (13 models) Laing Mouse Drivers (8 models) Kawasaki LSI U.S. Simply insert the wireless USB receiver into your device and youll be up and scrolling quickly as the mouse driver will download and install automatically. See all condition definitions opens in a new window or tab. I could only get my preferences back by opening the Trackball preference pane, an annoying chore at launch. ![]() I recently did a Clean Install of ML, and from the get-go my preferences for my Expert Mouse Trackball were "forgotten" after a restart. Sorry to say that TrackballWorks is incompatible with Mountain Lion for me. ![]()
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